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GLA ARMA 2010 Annual Conference
This year’s conference will offer three educational sessions led by two accomplished professionals:
Terrence (Terry) Coan and John Isaza, Esq.
Friday, April 23, 2010
Renaissance Los Angeles Airport Hotel

Registration & ARMA-GLA Information • 8 a.m.–9 a.m.
Session 1 • 9 a.m.–10 a.m.
10 Steps to Implementing a Records Management Application
Terry Coan has implemented records applications at more than 50 organizations in
the past 10 years for corporations, large international law firms, and government
agencies. The session will cover the detailed steps that, when followed, ensure a
successful implementation of a records management application.
Session 2 • 10:15-11:30 a.m.
Metadata in Court: Preview of an ARMA Foundation Paper
John Isaza has been researching revealing court trends towards preservation, capture
and production of metadata in court. Based on his speaking style, you are assured a
lively and entertaining discussion on the results of his research he has been
commissioned to write for the ARMA Educational Foundation.
Session 3 • 1 p.m.-3 p.m.
GARP: What It Is, How It Will Be Used to Assess RIM Programs, and Why Records Managers Should Care!
Mr. Coan and Mr. Isaza join forces to provide the audience an overview of ARMA
International’s newly launched Generally Accepted Recordkeeping Principles (GARP),
how it came to be, and how the principles and underlying maturity levels can be used
by any organization to access the quality and scope of their records management
program. The session will also include legal ethics analysis that will give the audience
direct ethical and regulatory requirements that would compel any lawyer or in-house
counsel to consider GARP seriously. The presentation will leave no doubt that GARP
is in large part a matter of ethics, if not just for lawyers, for everyone within the
organization.
About our Speakers
Terrence (Terry) Coan
Terrence (Terry) Coan is a Director at Hildebrandt Baker Robbins, a globally recognized, independent consulting firm providing strategic, business process, and technology consulting services to law firms, corporate legal departments, and government agencies.
John Isaza, Esq.
John Isaza, Esq. is a California- based attorney and partner of Howett Isaza Law Group, LLP, an international records and information management (RIM) consulting practice and law firm.
Certification Maintenance Credits
Pending approval by IIMC for1 MMC or 1 CMC Education Point.
Submitting for approval for ICRM CMP credits.
Submitting for certification for MCLE credits in progress.
Online Registration
You will be placed on the official conference attendee roster when payment is received.
Printable Flyer and Application
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